India Post and BSNL Sign MoU for SIM Sales & Mobile Recharge Services

DoP and BSNL Join Hands to Boost Connectivity Across India

The Department of Posts (DoP), under the Ministry of Communications, and Bharat Sanchar Nigam Limited (BSNL) have signed a Memorandum of Understanding (MoU) in New Delhi on September 17, 2025. This strategic partnership aims to expand BSNL SIM sales and mobile recharge services through India Post’s extensive network of 1.65 lakh Post Offices across the country.

Last-Mile Connectivity Through Post Offices

With its reach extending to almost every village and town, India Post will serve as the last-mile channel for BSNL. Citizens, especially in rural and underserved regions, can now conveniently buy BSNL SIM cards and recharge services from their nearest Post Office.

This initiative directly supports the Digital India mission, promotes financial inclusion, and ensures affordable telecom services for every household.

Successful Pilot Project in Assam

The proof-of-concept was first implemented in Assam, where it showed remarkable success. Encouraged by these results, the model will now be scaled up nationwide, benefiting millions of Indians with better mobile connectivity.

Statements from DoP and BSNL Officials

“This partnership combines the trusted reach of India Post with the telecom expertise of BSNL to deliver affordable and accessible connectivity to every citizen.” — Ms. Manisha Bansal Badal, General Manager, Department of Posts.

“Through this collaboration, BSNL services will be available at every nook and corner of the country, enabling citizens to access mobile services conveniently at their nearest Post Office.” — Shri Deepak Garg, Principal GM, BSNL.

Key Highlights of the MoU

• Effective from September 17, 2025, valid for one year (renewable).
• Post Offices to act as Points of Sale (PoS) for BSNL SIM and recharge.
• BSNL to provide SIM stock and training.
• DoP to onboard new customers securely and transparently.
• Monthly monitoring and strict data privacy compliance.

Conclusion

The collaboration between India Post and BSNL marks a new milestone in public sector synergy. By leveraging the trust and reach of Post Offices and the telecom strength of BSNL, this initiative is set to bridge the digital divide and strengthen India’s communication backbone.