Privacy Policy

Welcome to PostalPrep Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for India Post departmental exam preparation.

By accessing or using PostalPrep Academy, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in our courses or mock tests
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

This information may include:

• Name and contact details (email, phone number)
• Demographic information (age, gender, location)
• Educational background and employment details
• Payment information for course purchases
• Exam preferences and performance data

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on each page
• Referring websites and search terms
• Clickstream data and navigation patterns

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our educational services
• Process your registrations and transactions
• Personalize your learning experience and recommendations
• Communicate with you about courses, updates, and promotions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

Information Sharing & Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of others

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure with firewalls
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable considering our legal position

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing of your information
• Data Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Necessary for the operation of our website
• Functionality Cookies: Allow us to remember choices you make
• Analytical/Performance Cookies: Help us improve our website
• Targeting Cookies: Record your visit and pages you visit

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our website is not intended for children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PostalPrep Academy
Elite Chauraha, Jhansi, 284001
Uttar Pradesh, India
Email: support@postalprepacademy.in
Phone: +91-8800546254

We will respond to your inquiry within 30 days of receipt.